Protect Your Pipes This Winter
January 3, 2018Extreme cold temperatures are continuing well into 2018, and the Portsmouth Water Department wants to remind residents of the importance of protecting their pipes. Please review this page to understand your responsibilities and helpful tips to prevent your pipes from freezing.
Water Department to begin hydrant flushing on Monday, October 16th
October 16, 2017The Water Department will begin their twice annual routine hydrant flushing of the City’s 190 miles of water mains to remove sediment buildup on Monday, October 16th. This work will occur on both public and private hydrants spanning New Castle, Rye, Greenland, Newington and Portsmouth, lasting about six to eight weeks. Between 8:00 p.m. and midnight, Monday through Thursday, crews will open select fire hydrants, releasing water with enough velocity to carry sediment out of the pipes. While flushing can result in discolorations to tap water, the water remains safe for residents to drink.
Portsmouth Water Division Releases October 2017 Water Supply Status Report
October 10, 2017Portsmouth’s Water Division issues a monthly Water Supply Status Report to keep customers appraised of the current water supply conditions. This resource provides customers detailed information on any potential water restrictions, demand, precipitation, groundwater levels, river flows and reservoir levels to make customers aware not only of the current conditions but to also bring awareness to their water use.
Portsmouth Water Division Releases September 2017 Water Supply Status Report
September 14, 2017Every month, the Portsmouth Water Division issues a Water Supply Status Report to customers that provides a detailed assessment of the current water supply conditions. The September report details that while precipitation is still slightly low based on seasonal averages, the groundwater levels, reservoir levels and river flow rates are within typical ranges for this time of year. Therefore, no water use restrictions are being enforced at this time.
Portsmouth Water Supply Status Report
July 10, 2017The following Portsmouth Water Supply Status Report provides the Portsmouth Water customers an assessment of the current water supply conditions.
Leak Adjustment Application
July 1, 2017The City of Portsmouth offers consideration for a one time sewer adjustment to customers based on unusual water consumption at their property. As sewer charges are based on the water consumption, any adjustment approved would only be applied to the sewer portion of the customer's account.
Portsmouth Water Division Releases Annual Drinking Water Quality Reports
June 26, 2017Each year, the Environmental Protection Agency (EPA) requires community water systems to deliver a Consumer Confidence Report – also known as an Annual Drinking Water Quality Report – to their customers. These reports, which are mailed out to water customers by July 1st, provide information about their drinking water quality including a summary of detected contaminants from the previous year, compliance, and educational information.
Save Water for Earth Day 2016
April 20, 2016This April 22nd marks the 46th anniversary of Earth Day, and what better way to celebrate than saving water in the great outdoors? You can get started with some of the outdoor water-saving tips below while you reconnect with nature and give back to the earth by saving water in your lawn or garden this spring.
What to do if you have Discolored Water
March 1, 2016Discolored water results when water traveling through the water mains reaches high enough velocities to stir the sediment lying in the bottom of the water mains. Water main breaks, fire fighting activities, and extremely high system demand are typical causes of discolored water.
Protecting Your Pipes During Winter
December 1, 2015The Winter of 2015 was very cold for an extended period of time and this resulted in numerous water customer freeze-ups. In anticipation of another cold, snowy winter, the City of Portsmouth’s water and sewer billing department is sending this notice out to help our customers prepare