Abbreviation
WA
680 Peverly Hill Rd, Portsmouth, NH 03801
(603) 427-1530

Mon – Fri 7:30 AM – 3:30 PM

(603) 427-1539
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Leak Adjustment Application

The City of Portsmouth offers consideration for a one time sewer adjustment to customers based on unusual water consumption at their property. As sewer charges are based on the water consumption, any adjustment approved would only be applied to the sewer portion of the customer's account. In order to be considered for a leak adjustment credit on your account, an application must be completed. Please review the following information and guidelines.

The full application can be found here.

Drinking Water Quality

The Portsmouth Water Division routinely monitors water quality parameters and performs water quality sampling and analysis as directed by the Federal Safe Drinking Water Act. Water sources are monitored for radioactive, biological, inorganic, volatile organic, or synthetic organic contaminants. A full list of the required sampling parameters can be found by clicking on the "New Hampshire sdwalist" link below. The Annual Water Quality Reports only require that water suppliers report those contaminants that were detected in the water.

Supply Status

The City’s water system operators and managers are continually monitoring the water system’s supply and demands to assure service is adequate. Supply updates are provided at least quarterly and posted here. Additional planning and projects to address needs are continually underway and are summarized in the updates as well.

Treatment

The treatment process consists of a series of steps. First, source water is drawn from the Bellamy Reservoir. Prior to mixing, coagulation chemicals are added. The addition of these substances cause small particles to adhere to one another (called floc), making them easier to float to the surface in the Dissolved Air Flotation (DAF) system, where they are skimmed off and sent to a drying bed. The water is then filtered through layers of anthracite to remove smaller suspended particles and turbidity (which is a measure of the cloudiness of the water).

Distribution

The Water Division performs the following functions for the communities served by the Portsmouth regional water system that include Portsmouth, Pease Tradeport, Newington, New Castle, Greenland and portions of Rye and Madbury:

Water-Sewer Billing

BILLING INQUIRIES

Water Billing Office Location: City Hall Building, 1 Junkins Avenue, Room 304

Billing Office Hours:

  • Monday 8:00am - 6:00pm
  • Tuesday through Thursday 8:00am - 4:30pm
  • Friday 8:00am to 1:00pm

Billing Office telephone number: (603) 610-7248 or (603) 610-7237

 

SERVICE REQUESTS (plumbing shut off/turn on)

Services provided by the department includes: changing or installing water meters and turning service on/off at property.

Save Water for Earth Day 2016

This April 22nd marks the 46th anniversary of Earth Day, and what better way to celebrate than saving water in the great outdoors? You can get started with some of the outdoor water-saving tips below while you reconnect with nature and give back to the earth by saving water in your lawn or garden this spring.

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